Consortia/Third Party Administrator Best Practices

 

Course Description and Overview

DATIA is pleased to present this interactive seminar on how to professionally manage and administer successful drug and alcohol testing programs for consortia and third-party administrators. Through instruction and group discussions, the DATIA Consortia/Third Party Administrator Best Practices seminar will provide you with insight into the best practices for drug and alcohol testing program management. Participants will leave with concrete guidelines, standards, and examples that can immediately be put to use at their organization. The seminar is designed for all drug and alcohol testing program managers.

The DATIA Consortia/Third Party Administrator Best Practices seminar is the first step in achieving Nationally Accredited for the Administration of Drug and Alcohol Testing Programs (NAADATP) status by DATIA. The program recognizes organizations that complete the DATIA seminar and pass a comprehensive examination on key information presented during the seminar. Organizations that achieve NAADATP status are recognized for adhering to strict standards in areas of professional competency and conduct, procedural administration, confidentiality of records, testing administration and reporting, accountability, and client services. These organizations are recognized by potential clients and industry professionals as providing superior services in the field of drug and alcohol testing program management.

* For those new to drug and alcohol testing or looking for a primer, DATIA recommends taking the Ins & Outs of Drug & Alcohol Testing online course prior to taking this course. Doing so will provide a primer allowing you to enhance your educational experience during this course.


Course Overview

  • The role of a drug and alcohol testing program manager and the scope of his/her client services.
  • How to develop effective and binding client contracts.
  • What to look for when contracting with collection sites, laboratories, and other vendors.
  • The most effective methods to notify participants of a random test.
  • What to consider when developing company policies for clients.
  • How to ensure time sensitive drug and alcohol testing at remote sites and on a 24-hour basis.
  • How to effectively report test results in a timely manner.
  • What information you should maintain in your participant files and database and how long the information should be kept.
  • How to determine the scope of drug and alcohol testing services to provide mandated or non-mandated testing programs.
  • What facts you should consider when managing a follow-up testing program for positive tests.
  • How to develop standard operating procedures for your company to ensure that you consistently offer compliant and superior service to your clients.
  • How to set up clear and fair procedures to ensure maximum deterrence and detection of drug abusers in a drug and alcohol testing program.
  • How to implement effective billing and collection methods.
  • How to select software and hardware applications to manage your programs.
  • What services the program manager can provide and what tasks must remain the responsibility of the employer.

 

Continuing Education Units

Upon successful completion of the course, attendees receive .75 CEUs (7.5 contact hours) of continuing education credit. Attendees will be provided with a CEU certificate stating the course name, date, sponsoring organization (DATIA) and number of CEUS awarded. These CEUs can be used by attendees for fulfilling continuing education requirements.